FRENCH KISS A LUXURY BOUTIQUE
“Boutique French Kiss”
Return Policy
We gladly accept returns of unworn, unwashed, undamaged, or defective merchandise purchased online *within 30 days* of the purchase date for store credit.
OVERVIEW
- Returns are for STORE CREDIT only and issued via email as an E-gift card.
- All returns must be received *within 30 days* of the purchase date.
- Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
- Orders cannot be changed, modified, or canceled after checkout.
- Damaged or Missing Items: If you were sent a damage, incorrect or missing item, please contact our customer service team within 3 business days of receiving your order. Contact Me – Boutique French Kiss
- FINAL SALE items are not eligible for return.
FINAL SALE
- Sale Category or items discounted 30% or greater
- Face Masks
- Gift Cards
- Hats or Hair Accessories
- Intimates, Tights, or Hosiery
- Jewelry
- Personalized or Custom made-to-order items
- Swimwear
- **Items returned in poor condition will be sent back to the customer as Final Sale.
RETURNS
French Kiss a luxury boutique accepts Returns *within 30 days* of the purchase date.
- Eligible returns are for STORE CREDIT only. Store credit is issued in the form of an E-gift card.
- No refunds will be issued.
- Shipping is non-refundable, unless there was a mistake on our end.
- All items are inspected on return. Items returned in poor condition will be returned to the customer as Final Sale.
ONLINE RETURN PORTAL
To start a return please email customer service
Contact Me – Boutique French Kiss
RETURN POLICY FAQ’s
GIFT CARD / STORE CREDIT
If your gift card or store credit isn’t showing in your email inbox, please check your spam/junk folder.
- E-gift card codes and store credit codes will expire 1 year from the date issued.
- If your order is more than your gift card is worth, an additional form of payment will be required at checkout.
- Your use of the Gift Card constitutes your agreement to our Terms & Conditions
DAMAGED OR DEFECTIVE ITEM
If you received a defective item, contact our customer service team within 3 business days of receiving your order.
Contact Me – Boutique French Kiss
MISSING OR INCORRECT ITEM
If you were sent incorrect items or are missing items from your order, please contact our customer service team within 3 business days of receiving your order, so we can get that mishap sorted out for you!
Contact Me – Boutique French Kiss
CANCELLING OR CHANGING YOUR ORDER
Once an order has been placed, it cannot be canceled or changed.
ADDING ITEMS TO AN ORDER
We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.
Contact Me – Boutique French Kiss
PRICE ADJUSTMENTS
Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.